Dear All , Please suggest to me how to handle some worker misbehaving with seniors, not properly working in factory? Thanks, Rajesh Kumar HR Managr
From India, Indore
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Dear Jaatraja,

Was there one isolated incident, or were there a series of incidents? Is it only one worker involved, or are more than one worker involved?

You may conduct the domestic enquiry to find out whether misconduct has taken place. If the blameworthiness is established, then you may proceed with further disciplinary actions.

Thanks,

Dinesh Divekar

From India, Bangalore
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Dear Mr. Jaat,

I have 27 years of experience in this field, and I am not overconfident. However, I can offer suggestions on how to deal with these types of workers. One approach could be to address the group dynamics or shift the timing. Alternatively, you could select one or two individuals who hold significant influence within the group. Issue them a show cause letter for their misconduct towards their superiors, followed by a suspension letter (without pay for 3 days).

Thank you.

From India, Noida
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nathrao
3251

Misbehavior of a worker with a senior needs to be handled with care and swiftly. Such cases can have immense disruptive effects. You need to see the case in its entirety. Was it an isolated case? How many workers were involved? What was the nature of the behavior? Once you have all the details, the next course of action can be considered. Was there any provocation from the senior?

Such incidents need to be nipped in the bud by initiating corrective actions such as counseling or punishment if the offense is proven.

From India, Pune
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Please give details of 'misbehaving'. What actually did the worker do? Unless you give details we will not be able to advice you correctly.
From India, Mumbai
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CHR
679

Since this query is generalized, I'll try to provide some aspects of what you should be considering.

Isolate Reasons for Misbehavior

Bad Hires: Are there certain individuals who are misbehaving? Find out who hired them and what process was followed that led to these individuals being in the workforce.

Criticism: Are seniors criticizing individuals? Criticism needs to be constructive and can only yield good results if there is an existing bond of trust. Unnecessary criticism can create a hostile environment.

Leadership: Consider if the leadership is suitable for the kind of individuals in this group. People from similar backgrounds may be ideal and can be introduced into the chain of leadership.

Possible Measures of Improvement

Training: Provide training for both the leadership and the staff/workers on work skills and soft skills.

Counseling: Conduct counseling sessions for misbehaving individuals. Two possible outcomes - it may actually help the individual, or the person may find it so boring that they start behaving just to avoid these sessions.

Removal: Remove offending individuals. Consider the possible repercussions on workforce morale and the work environment.

From India, Gurgaon
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Dear Friend,

The first step is understanding and analyzing the reasons as to why such incidents are happening. The second step is to identify the people with whom this is happening and why? Specifically analyze their role in the incidents and, of course, their reaction patterns to these incidents. The third step is to identify delinquent workmen who are committing this misconduct. Speak to them also to understand their side of the picture and their angle.

Prepare a strategy to tackle once you have obtained necessary information from making inquiries from various sources and analyzed the same from both angles. Do not rely on one source. The first action in the matter should be calling them one by one and speaking to them and counseling them. The strongest of the lot should be the first target to break the group. Counsel the seniors also as some of them may not be apt in handling people; this you can decide after talking to them.

Instruct the seniors to file written complaints of misbehavior with complete details, and they should be strong enough to hold their own fort in their interest and the interest of the company. The seniors should also refrain from misbehaving; they should also respect workmen if they want to be respected. Respect is earned. Institute domestic inquiry as per industrial employment standing orders. Pass on a strong message down the line that no incidence of indiscipline will be tolerated at any cost.

HR has to ensure that it is absolutely judicious, independent, and impartial.

Warm Regards,

Bharat Gera
HR Consultant
9322404765

From India, Thane
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The first step is counseling. In counseling, if you find out that the worker has misbehaved with seniors because the worker has retaliated to seniors' response, then you have to take a call and talk to seniors as well. Otherwise, the worker can be issued with a show cause notice.
From India, Mysore
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Dear Mr. Rajesh Kumar,

In a short time, you have received plenty of tips and detailed replies for your very brief query. Please take a neutral stand for a moment. Is the misbehavior a result of an UNJUST cause or a retort for a JUST cause? Surely, without a doubt, a misdemeanor cannot be tolerated, whatever the underlying reason behind it. If, according to you, it is for a JUST cause, it can be handled deftly after knowing the root cause. If it is all for an UNJUST cause/causes, a disciplinary approach should be adopted, as detailed in many responses provided by our learned members.

V. Raghunathan

From India
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I suggest you conduct a domestic enquiry. In my experience, sometimes it's the behavior or attitude and working style of seniors that also provoke such situations. If the findings suggest a fault on the part of the worker, you may take various corrective actions as suggested in previous posts.
From India, Dehra Dun
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