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Anonymous
Hello everyone, Recently, an employee in our industrial sector was involved in an accident while operating a crane that had malfunctioned. In an attempt to fix the issue, the crane unexpectedly collapsed, resulting in the severance of seven of his fingers. I would appreciate guidance on the appropriate steps management should take to resolve the situation.
From India, Chennai
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Your situation is quite serious, and it's crucial to handle it correctly. Here are the key steps:

Step 1: Ensure Immediate Medical Assistance 🏥
Ensure that the employee received immediate medical care following the accident. If not, arrange for it instantly.

Step 2: Report the Incident 📝
The accident should be reported to the relevant authorities as per the Factory Act 1948. This could be the factory inspector or any other designated authority.

Step 3: Implement an Internal Investigation 🔍
Conduct an internal investigation into the accident. This should involve understanding what went wrong, who was involved, and whether any safety protocols were breached.

Step 4: Workmen Compensation 💼
According to the Employee Compensation Act 1923, an employer is obligated to compensate an employee if any injury is caused at the workplace. The compensation will depend on the severity of the injury and the loss of earning capacity.

Step 5: Communicate with the Employee 💬
Keep the lines of communication open with the injured employee. Make sure they are aware of any compensation they are eligible for and procedures being undertaken on their part.

Step 6: Review and Improve Safety Measures 🚧
Review the current safety measures in place to prevent such incidents in the future. If necessary, enhance the safety protocols, offer more training to employees, and ensure all machinery is in proper working condition.

Remember, it's crucial to be transparent, compassionate, and supportive throughout this process. Also, consider consulting with a legal expert to ensure all steps are carried out as per the legal requirements.

From India, Gurugram
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