Dear Members,
Here is an excellent PowerPoint Presentation (PPT) on Developing Effective Communication Skills at the professional level. You may find this useful for conducting workshops with your team, HR training, induction sessions, and for self-study.
PPT on Developing Effective Communication Skills
Total Slides: 44
Slide Outline:
* Basic Communication Principles
* Strategy for Giving Good Information
* Strategy for Gathering Good Information
* Strategy for Building Mutual Trust
* Seven Principles of Supportive Communication
* Developing Assertive Communication Skills
* Managing Your Body Language
* Developing Active Listening Skills
* Good Habits of Effective Listeners
* Receiving and Listening to Feedback or Criticism
Use this to hone your communication skills. For future reference, you can get relevant PPTs here: [PPT Slide Stream](http://pptslidestream.blogspot.com) Download Below.
Cheers,
Andy
From India, Mumbai
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78Here is an excellent PowerPoint Presentation (PPT) on Developing Effective Communication Skills at the professional level. You may find this useful for conducting workshops with your team, HR training, induction sessions, and for self-study.
PPT on Developing Effective Communication Skills
Total Slides: 44
Slide Outline:
* Basic Communication Principles
* Strategy for Giving Good Information
* Strategy for Gathering Good Information
* Strategy for Building Mutual Trust
* Seven Principles of Supportive Communication
* Developing Assertive Communication Skills
* Managing Your Body Language
* Developing Active Listening Skills
* Good Habits of Effective Listeners
* Receiving and Listening to Feedback or Criticism
Use this to hone your communication skills. For future reference, you can get relevant PPTs here: [PPT Slide Stream](http://pptslidestream.blogspot.com) Download Below.
Cheers,
Andy
From India, Mumbai
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Hello Andy,
Your presentation is very impressive. In communication, there are two distinct aspects. One is related to the language, and the other is based on behavioral aspects. Many have a wrong impression that communication is all about language skills only, which is incorrect. A person with average linguistic abilities can still be a good communicator if he has good behavioral traits. However, the same cannot be said about a person with only linguistic command.
V. Raghunathan
From India
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Your presentation is very impressive. In communication, there are two distinct aspects. One is related to the language, and the other is based on behavioral aspects. Many have a wrong impression that communication is all about language skills only, which is incorrect. A person with average linguistic abilities can still be a good communicator if he has good behavioral traits. However, the same cannot be said about a person with only linguistic command.
V. Raghunathan
From India
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It's really an awesome presentation on developing communication skills as it covered all the major points.
Also, there's no doubt that language and other behaviors are equally important for effective communication.
From India, Lucknow
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Also, there's no doubt that language and other behaviors are equally important for effective communication.
From India, Lucknow
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Dear Andy,
Thanks for sharing a nice presentation about "COMMUNICATION." It would be useful for all kinds of people in general. Once again, thanks very much for sharing and keep sharing some useful posts like this.
Best regards,
[Your Name]
From India, Tiruchchirappalli
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Thanks for sharing a nice presentation about "COMMUNICATION." It would be useful for all kinds of people in general. Once again, thanks very much for sharing and keep sharing some useful posts like this.
Best regards,
[Your Name]
From India, Tiruchchirappalli
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Hi all,
Had a busy week so couldn't respond earlier. Thank you all for your kind appreciation and taking the time to learn the material. I can only take credit for sharing the knowledge; you may thank the author/website who made it available. I have specifically enjoyed this share as the "basic communication principles" have imbibed NLP principles of communication. Also, the NVC aspects have been touched upon well. Again, many times, we professionals are often in a listening and questioning position. Most PPTs I saw had missed that aspect. This one brought most of it together, right here.
I have collected a few quality PPT shares over the years and in the coming time, I will post them here for our members. Soon, I will post one on Body Language (Professional Level) since it's integral to Developing Effective Communication Skills. I will post it as a new thread.
Have a great day there!
Cheers,
Andy
From India, Mumbai
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Had a busy week so couldn't respond earlier. Thank you all for your kind appreciation and taking the time to learn the material. I can only take credit for sharing the knowledge; you may thank the author/website who made it available. I have specifically enjoyed this share as the "basic communication principles" have imbibed NLP principles of communication. Also, the NVC aspects have been touched upon well. Again, many times, we professionals are often in a listening and questioning position. Most PPTs I saw had missed that aspect. This one brought most of it together, right here.
I have collected a few quality PPT shares over the years and in the coming time, I will post them here for our members. Soon, I will post one on Body Language (Professional Level) since it's integral to Developing Effective Communication Skills. I will post it as a new thread.
Have a great day there!
Cheers,
Andy
From India, Mumbai
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A very good presentation. Systematically progress and fully conceived by the reader. Keep posting. Zafar
From Pakistan, Karachi
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From Pakistan, Karachi
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For Members,
Since I have thought of integrating the Series on Communication, those of you who have downloaded the above PPT may find the next one here on Body Language to be useful - as part of the Communication Series. See this thread for download and info on it: https://www.citehr.com/468113-ppt-bo...ner-guide.html Will be adding more to these in the coming time.
Cheers
From India, Mumbai
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Since I have thought of integrating the Series on Communication, those of you who have downloaded the above PPT may find the next one here on Body Language to be useful - as part of the Communication Series. See this thread for download and info on it: https://www.citehr.com/468113-ppt-bo...ner-guide.html Will be adding more to these in the coming time.
Cheers
From India, Mumbai
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You are welcome, Praveen.
I will be posting more in this series in the coming days. Communication is vast, with so much going on that each area can be broken down one at a time and studied. Verbal and non-verbal communication, followed by language, words, and their meaning, and ultimately putting it all together in a meaningful context.
Everybody communicates, but only a few develop and use effective communication!
Cheers
From India, Mumbai
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I will be posting more in this series in the coming days. Communication is vast, with so much going on that each area can be broken down one at a time and studied. Verbal and non-verbal communication, followed by language, words, and their meaning, and ultimately putting it all together in a meaningful context.
Everybody communicates, but only a few develop and use effective communication!
Cheers
From India, Mumbai
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Update: The 3rd PPT in the Communication Series has been published - PPT on Nonverbal Communication (Advanced Level).
Those of you who are following this thread and have downloaded this PPT, kindly follow this order -
1. PPT on Developing Effective Communication Skills (Professional Level)
2. https://www.citehr.com/468113-ppt-bo...ner-guide.html
3. https://www.citehr.com/475419-ppt-no...nce-level.html
I will further update with links whenever new posts/updates are made to this series. Cheers, Andy
From India, Mumbai
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Those of you who are following this thread and have downloaded this PPT, kindly follow this order -
1. PPT on Developing Effective Communication Skills (Professional Level)
2. https://www.citehr.com/468113-ppt-bo...ner-guide.html
3. https://www.citehr.com/475419-ppt-no...nce-level.html
I will further update with links whenever new posts/updates are made to this series. Cheers, Andy
From India, Mumbai
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Update in this series:
For those of you who, in your pursuit of learning Soft Skills, will continue to stumble upon this thread in the future, you can easily enjoy the convenience of finding all in one place by following this order.
1. https://www.citehr.com/481570-soft-s...everybody.html
Review for this PPT posted by Binu at:
https://www.citehr.com/481570-soft-s...#ixzz31R9xZ2IA
The above is a good introduction if you are beginning your self-training. The below are in more detail.
2. https://www.citehr.com/463270-ppt-de...nal-level.html
3. https://www.citehr.com/468113-ppt-bo...ner-guide.html
4. https://www.citehr.com/475419-ppt-no...nce-level.html
Learn & Grow. Cheers, Andy
From India, Mumbai
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For those of you who, in your pursuit of learning Soft Skills, will continue to stumble upon this thread in the future, you can easily enjoy the convenience of finding all in one place by following this order.
1. https://www.citehr.com/481570-soft-s...everybody.html
Review for this PPT posted by Binu at:
https://www.citehr.com/481570-soft-s...#ixzz31R9xZ2IA
The above is a good introduction if you are beginning your self-training. The below are in more detail.
2. https://www.citehr.com/463270-ppt-de...nal-level.html
3. https://www.citehr.com/468113-ppt-bo...ner-guide.html
4. https://www.citehr.com/475419-ppt-no...nce-level.html
Learn & Grow. Cheers, Andy
From India, Mumbai
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I had a look at the first PPT presentation. Can anyone tell me how they are using this? Am I to assume that you just play the presentation and read out the words on the screen?? That is not training. Where is the background material, the explanations of what it means, the group exercises to put into practice the concepts, etc.? Many of those slides have far too many words on them as well. I have posted many times on CiteHR that merely showing a PowerPoint IS NOT training. Also, these presentations are generic or have been designed for use by a specific organization. They may not be suitable for YOUR organization. You still need to do a Training Needs Analysis and identify the EXACT training needs of your group. They could be totally different from what is shown on these slides.
From Australia, Melbourne
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From Australia, Melbourne
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Hi John,
I had been away for some time now, so I couldn't reply to your query.
I see where you are coming from regarding the whole concept of how and why to conduct training - Training Needs Analysis (TNA) for the target group. And just a PowerPoint (PPT) presentation isn't enough.
What I don't see is why you feel the need to mention it here. Aren't we a forum that takes care of each other's learning needs on various levels? If you browse around, even as far back as when the forum started, this has been the norm. I wonder if you have been keeping up with the whole social tech and learning platforms.
Let me speak of a context you may like.
If you look around sites like SlideShare, AuthorStream, SlideStream, WizIQ, PPTClub, etc., these are content-sharing sites.
Here's what is good to be aware of about how content-sharing sites actually work. They work because of a single reason - the user.
It means a user goes in there knowing their needs, looks for what they want, downloads plenty of material, and completes their learning. Not only that, but they also do a content mash-up and create new material out of it. This is considered legitimate on Web 2.0.
I think CiteHR is definitely here to stay as a part of this new wave of content-sharing sites and is not just a discussion group.
Yodhia Antariksa of ExploreHR is the author of that PPT if you may have already seen it. He has put the slides up on SlideShare, and he is a contributor on this site under another name. Thus, the trainers and content creators are comfortable putting out their content as learning itself is undergoing change.
Self-learners have become smarter and have plenty of material to choose from. I am no exception to that.
Let me share a very important lesson I have learned as a trainer/business consultant myself: "I don't think words will go out of fashion, but time and face-to-face communication certainly are... it's become more valuable." People want to hear you, but they will research you first. When they are convinced about the unique experiences you share, which they cannot find elsewhere, they feel motivated to learn from you. This is a more welcome change.
The notion that a trainer trains people was always unreal, but we lacked the technology. Rather, what we are seeing now, after being enabled by technology platforms, is that the learner learns all by himself under the direction of the trainer they have chosen to learn from. With that in mind, and from the number of views and downloads that I see, I think we are on the right track.
As for the corporates, they will stick to TNA as they need the analysis as a process more than seeing how it works. And we all know that it's very hard to commit to a certain degree of change in human behavior - no psychologist, neurologist, or sociologist will ever commit to that.
We need to keep looking at how human beings really learn. It's not an easy answer, but it is the most obvious one :-)
Cheers
From India, Mumbai
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I had been away for some time now, so I couldn't reply to your query.
I see where you are coming from regarding the whole concept of how and why to conduct training - Training Needs Analysis (TNA) for the target group. And just a PowerPoint (PPT) presentation isn't enough.
What I don't see is why you feel the need to mention it here. Aren't we a forum that takes care of each other's learning needs on various levels? If you browse around, even as far back as when the forum started, this has been the norm. I wonder if you have been keeping up with the whole social tech and learning platforms.
Let me speak of a context you may like.
If you look around sites like SlideShare, AuthorStream, SlideStream, WizIQ, PPTClub, etc., these are content-sharing sites.
Here's what is good to be aware of about how content-sharing sites actually work. They work because of a single reason - the user.
It means a user goes in there knowing their needs, looks for what they want, downloads plenty of material, and completes their learning. Not only that, but they also do a content mash-up and create new material out of it. This is considered legitimate on Web 2.0.
I think CiteHR is definitely here to stay as a part of this new wave of content-sharing sites and is not just a discussion group.
Yodhia Antariksa of ExploreHR is the author of that PPT if you may have already seen it. He has put the slides up on SlideShare, and he is a contributor on this site under another name. Thus, the trainers and content creators are comfortable putting out their content as learning itself is undergoing change.
Self-learners have become smarter and have plenty of material to choose from. I am no exception to that.
Let me share a very important lesson I have learned as a trainer/business consultant myself: "I don't think words will go out of fashion, but time and face-to-face communication certainly are... it's become more valuable." People want to hear you, but they will research you first. When they are convinced about the unique experiences you share, which they cannot find elsewhere, they feel motivated to learn from you. This is a more welcome change.
The notion that a trainer trains people was always unreal, but we lacked the technology. Rather, what we are seeing now, after being enabled by technology platforms, is that the learner learns all by himself under the direction of the trainer they have chosen to learn from. With that in mind, and from the number of views and downloads that I see, I think we are on the right track.
As for the corporates, they will stick to TNA as they need the analysis as a process more than seeing how it works. And we all know that it's very hard to commit to a certain degree of change in human behavior - no psychologist, neurologist, or sociologist will ever commit to that.
We need to keep looking at how human beings really learn. It's not an easy answer, but it is the most obvious one :-)
Cheers
From India, Mumbai
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Update:
Just saw that they updated the links for the original blog site to a more professional one. Good change.
Lean Design PPT on Developing Effective Communication new link is: [PPT] Developing Effective Communication Skills PPT Download - PPT CLUB
Learn & Grow
Andy
From India, Mumbai
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Just saw that they updated the links for the original blog site to a more professional one. Good change.
Lean Design PPT on Developing Effective Communication new link is: [PPT] Developing Effective Communication Skills PPT Download - PPT CLUB
Learn & Grow
Andy
From India, Mumbai
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Andy,
You seem to be talking at cross-purposes.
You mention people using this material to educate themselves. That's fine. I don't have a problem with that. I myself look at material posted here on CiteHR and often find out something new.
HOWEVER, the context I am talking about is group training, not individual self-learning, and this is where I have a problem.
Telling people they can use this material to train OTHER people is wrong - and even more so if the person doing the "training" is not a qualified trainer.
There have been many instances here on CiteHR where people have said they are not trainers but need to train staff. They ask for a PowerPoint. As they have no knowledge of the subject themselves, all they do is stand and read the words on the slides. No context, no background, no ability to answer questions, and no idea if that training is WHAT THE PEOPLE IN THE ROOM AT THE TIME REALLY NEED. All they needed to do was give the staff the PPT and tell them to read it on their computers back at their desks.
Training and TNAs, etc., are not confined just to "corporates," as you put it. Proper training methodology applies everywhere, and to everyone.
I am not sure how you make a connection between changing human behavior and workplace training.
Training in our context here on CiteHR is about giving employees in an organization the skills and knowledge they need to do their jobs effectively and efficiently. Ergo, we train them in sales, we train them to operate a specialist piece of machinery in the factory, we train them to strip down a motor, we train them how to use Microsoft Word, etc.
Every organization is different. The people are different, the jobs are different, the needs and outcomes required are different. That is why we do a Training Needs Analysis. We need to determine exactly what our people need to do their jobs in that particular organization, at that particular time. No two organizations are ever going to be identical.
You may argue that some things like communication skills are generic. They are NOT. The communication skills staff in my organization need to do their jobs can be vastly different from the communication skills your staff need in your organization.
India is at a crossroads now, powering ahead and building its economy. In order for it to be successful, it will need a well-trained, highly efficient workforce.
I believe you do your country and your colleagues a disservice by advocating such an ad hoc approach to proper training and development.
From Australia, Melbourne
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You seem to be talking at cross-purposes.
You mention people using this material to educate themselves. That's fine. I don't have a problem with that. I myself look at material posted here on CiteHR and often find out something new.
HOWEVER, the context I am talking about is group training, not individual self-learning, and this is where I have a problem.
Telling people they can use this material to train OTHER people is wrong - and even more so if the person doing the "training" is not a qualified trainer.
There have been many instances here on CiteHR where people have said they are not trainers but need to train staff. They ask for a PowerPoint. As they have no knowledge of the subject themselves, all they do is stand and read the words on the slides. No context, no background, no ability to answer questions, and no idea if that training is WHAT THE PEOPLE IN THE ROOM AT THE TIME REALLY NEED. All they needed to do was give the staff the PPT and tell them to read it on their computers back at their desks.
Training and TNAs, etc., are not confined just to "corporates," as you put it. Proper training methodology applies everywhere, and to everyone.
I am not sure how you make a connection between changing human behavior and workplace training.
Training in our context here on CiteHR is about giving employees in an organization the skills and knowledge they need to do their jobs effectively and efficiently. Ergo, we train them in sales, we train them to operate a specialist piece of machinery in the factory, we train them to strip down a motor, we train them how to use Microsoft Word, etc.
Every organization is different. The people are different, the jobs are different, the needs and outcomes required are different. That is why we do a Training Needs Analysis. We need to determine exactly what our people need to do their jobs in that particular organization, at that particular time. No two organizations are ever going to be identical.
You may argue that some things like communication skills are generic. They are NOT. The communication skills staff in my organization need to do their jobs can be vastly different from the communication skills your staff need in your organization.
India is at a crossroads now, powering ahead and building its economy. In order for it to be successful, it will need a well-trained, highly efficient workforce.
I believe you do your country and your colleagues a disservice by advocating such an ad hoc approach to proper training and development.
From Australia, Melbourne
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Andy,
I am coming to notice that this PPT and the other PPT I am sharing on Presentation Skills for Managers in https://www.citehr.com/568619-traini...-568619-a.html both are using the same book as a source and recommended reading. The book's name is Developing Management Skills by David A. Whetten and Kim S. Cameron, published by HarperCollins Publisher.
Ok,
Binu
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I am coming to notice that this PPT and the other PPT I am sharing on Presentation Skills for Managers in https://www.citehr.com/568619-traini...-568619-a.html both are using the same book as a source and recommended reading. The book's name is Developing Management Skills by David A. Whetten and Kim S. Cameron, published by HarperCollins Publisher.
Ok,
Binu
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Yes Binu,
Though I personally prefer to learn quickly from a neatly edited PPT such as the above one. Once the basic concepts are introduced in small measures, I like to study more and learn more from the higher level or related concepts. Then practice and experience both come to help. You can then apply it confidently as a professional.
Have you ever heard about the Four Stages of Competence or the Four Stages for Learning Any New Skill?
Cheers,
Andy
From India, Mumbai
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Though I personally prefer to learn quickly from a neatly edited PPT such as the above one. Once the basic concepts are introduced in small measures, I like to study more and learn more from the higher level or related concepts. Then practice and experience both come to help. You can then apply it confidently as a professional.
Have you ever heard about the Four Stages of Competence or the Four Stages for Learning Any New Skill?
Cheers,
Andy
From India, Mumbai
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DEVELOPING EFFECTIVE COMMUNICATION SKILLS - SEEMA.ppt