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From India, Delhi
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206We would be sharing real scenarios of indiscipline by way of case studies during the 1-day Workshop on "Managing Indiscipline" which is scheduled for 26.06.10 at IIC, New Delhi. You can mail us for further information at
From India, Delhi
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Hi,
Why not share views and comments on this thread itself like any other topic? It would be a great learning and sharing experience for all CiteHR members, leading to healthy discussions and arguments. I request CiteHR members to publicly share their views on this case on this thread itself, instead of sending them via private email. Let your views be known to everybody and let others learn and give their comments.
Thanks & Regards
From India, Pune
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Why not share views and comments on this thread itself like any other topic? It would be a great learning and sharing experience for all CiteHR members, leading to healthy discussions and arguments. I request CiteHR members to publicly share their views on this case on this thread itself, instead of sending them via private email. Let your views be known to everybody and let others learn and give their comments.
Thanks & Regards
From India, Pune
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• This is a case where Contractor is already paying bribe to company employees to expedite work from them. Contractor complained to Works Manager only when the demands of employees increased and employees are caught red handed accepting bribe by laying trap.
• Since Contractor himself has accepted and informed Works Manager that he has been giving bribes earlier also, he is also at fault.
• Now Can of Worms is opened and this whole arrangement of Contractors, Transportation and Loading / Unloading needs to be thoroughly investigated in detail to find out the extent of rot in a system and to find out involvement of others in giving and accepting bribe. It is quite possible that even few more people at Supervisor and Manager level are also involved in accepting bribe.
• It is also clear that there are no proper Control Mechanisms set by Management hence employees are accepting bribes and by accepting bribes compromising on companies’ interests and image.
• There also seems to be a lack of transparency and trust between the dealings of Contractor and Company, otherwise Contractor would not have paid bribes in first place and would have complained at the very first instance of such demand.
• Firstly Contractor and employees involved in giving and accepting bribes should be suspended with immediate effect, pending enquiry.
• Management to revisit and review the entire process of Contractors, Transportation and Loading / Unloading to make it transparent, efficient and full proof with adequate controls.
• All above actions needs to be taken very quickly to emphasize the Managements view and philosophy of not tolerating corruption and to send a message that anybody involved in corruption will be dealt very seriously.
• Your views and comments are welcomed.
Thanks & Regards
From India, Pune
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• Since Contractor himself has accepted and informed Works Manager that he has been giving bribes earlier also, he is also at fault.
• Now Can of Worms is opened and this whole arrangement of Contractors, Transportation and Loading / Unloading needs to be thoroughly investigated in detail to find out the extent of rot in a system and to find out involvement of others in giving and accepting bribe. It is quite possible that even few more people at Supervisor and Manager level are also involved in accepting bribe.
• It is also clear that there are no proper Control Mechanisms set by Management hence employees are accepting bribes and by accepting bribes compromising on companies’ interests and image.
• There also seems to be a lack of transparency and trust between the dealings of Contractor and Company, otherwise Contractor would not have paid bribes in first place and would have complained at the very first instance of such demand.
• Firstly Contractor and employees involved in giving and accepting bribes should be suspended with immediate effect, pending enquiry.
• Management to revisit and review the entire process of Contractors, Transportation and Loading / Unloading to make it transparent, efficient and full proof with adequate controls.
• All above actions needs to be taken very quickly to emphasize the Managements view and philosophy of not tolerating corruption and to send a message that anybody involved in corruption will be dealt very seriously.
• Your views and comments are welcomed.
Thanks & Regards
From India, Pune
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Yes, I am fully in agreement with vkokamthankar. In my opinion:
1. Suspend the security guard immediately for the allegation of accepting a bribe, pending an inquiry.
2. Conduct an inquiry.
3. Issue a strong warning letter to Kanu for threatening to sabotage.
4. Address the contractor for trying to influence the company's processes in their favor.
5. Implement control points to properly track in and out times, ensuring that truck drivers do not wait unnecessarily.
Thanks & Regards,
Richa
From United Arab Emirates, Dubai
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1. Suspend the security guard immediately for the allegation of accepting a bribe, pending an inquiry.
2. Conduct an inquiry.
3. Issue a strong warning letter to Kanu for threatening to sabotage.
4. Address the contractor for trying to influence the company's processes in their favor.
5. Implement control points to properly track in and out times, ensuring that truck drivers do not wait unnecessarily.
Thanks & Regards,
Richa
From United Arab Emirates, Dubai
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All kinds of customization, web designing, all kinds of computer job work, ERP for LAN, AMC for our software. For any queries regarding software, please contact +91-9228266684. Email: 
From India, Mumbai
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From India, Mumbai
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vkokamthankar is right. I think Risha gave us a very good solution, and I appreciate him/her.
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From Pakistan
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From Pakistan
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Management should enforce SOPs for loading/unloading, and someone from the company's side should be held responsible for delays or damage to goods. Further, a thorough inquiry should be conducted, and punitive actions should be taken against the contractor and employees involved in this act.
Seniors, please comment if I am right.
Thanks,
Rana
From India, Khopoli
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Seniors, please comment if I am right.
Thanks,
Rana
From India, Khopoli
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Management representatives should investigate the case deeply. If the security staff is outsourced, they should be terminated after an inquiry.
The most important fact management should know is why the contractor is disclosing this racket now. Has he stopped bribing the staff, or is there some other unforeseen reason? Management should try to uncover what is unrevealed first, and only then should proper action be taken for the deed.
To prevent such practices in the future, the company should opt for automated processes.
Thanks,
Rashee
From India, Delhi
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The most important fact management should know is why the contractor is disclosing this racket now. Has he stopped bribing the staff, or is there some other unforeseen reason? Management should try to uncover what is unrevealed first, and only then should proper action be taken for the deed.
To prevent such practices in the future, the company should opt for automated processes.
Thanks,
Rashee
From India, Delhi
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As I have mentioned earlier, all those who are involved in giving and accepting bribes should be suspended.
Moreover, in case employees involved are contractor employees, then the concerned contractor and his contract also need to be suspended. This action will send the right message and will clean the system.
Thanks
Management representatives should investigate the case deeply. If security staff is outsourced, they should be terminated after an inquiry. The most important fact management should know is why the contractor is disclosing this racket now. If he had stopped bribing the staff or if there is some other unforeseen reason, management should try to investigate what is unrevealed first, and only then should proper action be taken for the deed.
To prevent such practices in the future, the company should go for automated processes.
Thanks
Rashee
From India, Pune
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Moreover, in case employees involved are contractor employees, then the concerned contractor and his contract also need to be suspended. This action will send the right message and will clean the system.
Thanks
Management representatives should investigate the case deeply. If security staff is outsourced, they should be terminated after an inquiry. The most important fact management should know is why the contractor is disclosing this racket now. If he had stopped bribing the staff or if there is some other unforeseen reason, management should try to investigate what is unrevealed first, and only then should proper action be taken for the deed.
To prevent such practices in the future, the company should go for automated processes.
Thanks
Rashee
From India, Pune
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Hi,
This is a good opportunity to restructure the operational processes and staff planning.
In the immediate, strict action should be taken against the employees caught red-handed. One should not engage in witch-hunting. Continuation of smooth operations is important.
Regarding the contractor, he would likely become a pariah with your staff. Nobody would dare to take any money from him as they would not trust him and also due to the fear of getting caught.
One of the biggest reasons in this case is that there are no systems in place, and therefore the contractor is at the mercy of the staff. Why is there no fixed time for clearing a vehicle? If there are no SOPs in place, then how is the efficiency of the staff measured? If they were there, then why is there no check to see if the SOPs are being followed?
I am being candid and blunt when I say that it is a given that corruption does exist and will continue to exist if there are no counterchecks happening.
Clearly, the contractor is at the mercy of the staff, and in this case, he had to pay. It was only when it increased too much that he had to complain. Why is there no 360-degree feedback? These are major issues that need to be tackled.
It's a clear case of systems failure.
From India, Mumbai
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This is a good opportunity to restructure the operational processes and staff planning.
In the immediate, strict action should be taken against the employees caught red-handed. One should not engage in witch-hunting. Continuation of smooth operations is important.
Regarding the contractor, he would likely become a pariah with your staff. Nobody would dare to take any money from him as they would not trust him and also due to the fear of getting caught.
One of the biggest reasons in this case is that there are no systems in place, and therefore the contractor is at the mercy of the staff. Why is there no fixed time for clearing a vehicle? If there are no SOPs in place, then how is the efficiency of the staff measured? If they were there, then why is there no check to see if the SOPs are being followed?
I am being candid and blunt when I say that it is a given that corruption does exist and will continue to exist if there are no counterchecks happening.
Clearly, the contractor is at the mercy of the staff, and in this case, he had to pay. It was only when it increased too much that he had to complain. Why is there no 360-degree feedback? These are major issues that need to be tackled.
It's a clear case of systems failure.
From India, Mumbai
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