Dear All, PFA the attached ppt on above said topic. I Expect good suggestions and discussion on the topic from experts & professionals regards, akhilesh
From India, Indore
183From India, Indore
Dear Akhilesh
In ID Act amendment 2010, a new chapter IIB has been inserted, where it is mandatory to have a Grievance Handling Committee for an industry having 100 or more workmen, unless you have well established Grievance Handling Procedure institutionalised.
GHP s a proactive/preventive measure to address the complaints/grievances at seed/sprout level to stop them growing into dispute and disharmony.
The broader procedure is multi step procedure. Where f
1. The workman/employee who has any complaint grievance represents to his immediate supervisor.
2. If it is not resolved. The supervisory will represent/discuss with his supervisor/senior.
3. If not resolved will go to HOD OR HR/IR as the case may be
If the issue is not resolved internally either of party or both together can approach Conciliation Officer (Government Machinery) to arrive at settlement.
OR
Can adapt voluntary arbitration
If these avenues fail
There remains Adjudication
The fact is that very few perhaps less than 25% of industries have well functioning GHP, most have it for compliance sake.
Regards
Shailesh Parikh
Vadodara, Gujarat
99 98 97 10 65
From India, Mumbai
In ID Act amendment 2010, a new chapter IIB has been inserted, where it is mandatory to have a Grievance Handling Committee for an industry having 100 or more workmen, unless you have well established Grievance Handling Procedure institutionalised.
GHP s a proactive/preventive measure to address the complaints/grievances at seed/sprout level to stop them growing into dispute and disharmony.
The broader procedure is multi step procedure. Where f
1. The workman/employee who has any complaint grievance represents to his immediate supervisor.
2. If it is not resolved. The supervisory will represent/discuss with his supervisor/senior.
3. If not resolved will go to HOD OR HR/IR as the case may be
If the issue is not resolved internally either of party or both together can approach Conciliation Officer (Government Machinery) to arrive at settlement.
OR
Can adapt voluntary arbitration
If these avenues fail
There remains Adjudication
The fact is that very few perhaps less than 25% of industries have well functioning GHP, most have it for compliance sake.
Regards
Shailesh Parikh
Vadodara, Gujarat
99 98 97 10 65
From India, Mumbai
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THE ESSENTIAL PERQUISITES OF A GRIEVANCE HANDLING PROCEDURE.doc