Hi, I am working as a Location Head. One of the Branch Managers is behaving very badly with coworkers, and all are irritated with her. We have given her several warnings, but to no avail. Please suggest.

Manaswita

From India, Shiliguri
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Dear Manaswita,

Greetings!

If she has started acting like this recently, then ask your HR person to talk to her and try to understand her problem and rectify it. If she consistently behaves in this manner, issue her a show-cause notice whenever you receive a complaint. After two show-cause notices, you may consider suspending or terminating her.

Always remember, "We hire people for skills but fire them for behavioral faults."

Regards,
Kumar Sivesh

From India, New Delhi
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Hi,

Check with your organization's written or unwritten values. Respect for people should be the first value in every organization. Try to counsel her. Make a development plan. If she is still not showing improvement, ask her to resign or terminate her services.

From India, Pune
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Tell her the importance of team building. If she continues scolding people and becomes a tough boss, she will never get the work done in her absence. Everybody will feel that when our boss is not in the office, it is like a holiday for us.

Tell her that she can learn the skill to do the work with polite words and appreciate her colleagues whenever she gets the opportunity. If she does not maintain a good relationship, even with the office boy, then she will definitely get negative vibes from the whole team.

Parvez

From India, Ahmadabad
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After giving several warnings, there are only two available options:

1) Bear with her until you are working in the company.
2) Kick her out!

Most problems in life have simple solutions.

Regards

From India, Mumbai
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Dear... Do not get into more complications. Issue a "Red Slip" on a Company's Letterhead signed by you (Location Head) or signed by the HR Head. Convey to her that, on the second Red Slip, her salary will not be appraised in the coming appraisals, and on the third Red Slip, the company will terminate you. You can also suggest this procedure to your HR as a disciplinary action; this will certainly help you out.

Regards, Akshay

From India, Mumbai
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Hi,

There is a good proverb in India: "Unity is the best policy!" I think you all should get together and submit a written complaint to the board management of your company. This action will prompt them to review the rules and written clauses of the company. Just inform them right now!

From India, Bangalore
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Dear,

Stop talking to her; let her be alone in the organization for a few days. Then, I think she will understand what a team is and why we need a team in the organization. But, do this by giving prior information to your HR team. She needs to understand the importance of the people around her and also why we need to work as a team.

From India, Mumbai
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Dear Manaswita,

Greetings!

One of the easiest methods of showing disapproval, as suggested by others, is to have the HR talk to her in a more formal manner. Perhaps involving her boss and issuing a strict warning could also be effective. Additionally, a memo could be issued to her clearly stating what she has done wrong and why, providing specific instances of her inappropriate behavior.

Sometimes, she may not be aware that her actions are causing discomfort around her. In such cases, it is essential for someone to make her aware of the impact of her behavior.

Please let me know if you need any further assistance or clarification.

Thank you.

From India, Mumbai
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Dear Manaswita,

I can understand your problem, as I am also facing and have faced this earlier. Managing people is very difficult and complicated, even though they might have good skills and were good workers before. Attitude and behavior will change due to professional and personal reasons. Just find out what is wrong with her, why she is acting like that, which was not the case before.

After doing the counseling, motivating, warning, issuing notices, giving a lower grade in the appraisals, escalating the matter to higher-ups, and nothing works, just issue a final warning notice and go as per the terms of the appointment order to terminate her. Build a case file, record all the facts that you considered, and measures that you took to retain her; this will help you in justifying your actions.

All the very best.

Regards,
Ramachandra

From India, Bangalore
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