Dear all,
The topic seems to have generated good number of responses.It seems hot.
Lets have some tips on handling the workers in the unorganized sector:
1. Stop giving them training on 'how to work better', 'behaviour' and other sophisticated areas of subject matter. Train them on something they think they can directly sell- Welding, painting, Calculations and so on.
2. They do not like implementation of new system (for instance in lines with TQM/ ISO). So be ready with additional manpower as you cannot stop implementing a new policy just because your workers are against it. So in case of a rebellion... additional trained resourses.
3. Care for their family and not for their Career. They do not understand Career. They understand Tangible benefits. So medical facility (Directly) for family members (and not allowance as they cant understand CTC, Gross, take home etc.)
4. Give away some gifts from occassion to occassion. They should preferably be FMCG, Garments etc.
5. Bring about fooding facility in house. Again, no allowance.
6. They do not accept bosses. So be an elder brother who has the 'same language and culture'
7.Do give donations for any celebrations they want to do- Pongal, Holi milan, Vishwakarma Puja etc.
8. Keep them busy with work. If they remain free, they will get into gossip, thereby into conclusions and rumours, resulting into Demotivation.
If you find it useful, do reply
Satyabrata Tripathy