Gratuity Eligibility - worked in an organisation for 4 years and 10 months (till my last working day)

dr-srinivas-ganjirala
Hi, I have a query on gratuity and would like to get it clarified.
I have worked in an organisation for 4 years and 10 months (till my last working day), and HR says they cannot pay gratuity as I need to complete 5 years. I have read in google that I will be eligible if I work for 4 years 240 days. Kindly let me know the correct rule
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