BGV Process in Accenture - there is no contact person to ask for an update, and POC is not answering the calls

Hi, I have received an offer letter from Accenture, but my BGV is taking longer or is on hold.
My previous company was a startup company, and my PF was not being deducted.

Now, the company has asked me to submit FORM16, which I did, but I haven’t received a response from anyone.
Also, there is no contact person to ask for an update, and POC is not answering the calls and emails

Hi Hardik, This is very unacceptable behaviour of some HRs of remaining irresponsive. If the POC is unresponsive, you can try reaching out to Accenture’s recruitment or HR team. Many companies have designated escalation points for recruitment-related queries, and it’s important to involve someone who can expedite the process. Is POC is from Accenture itself or some vendor partner? Also, Background checks can sometimes take longer due to verification from third-party agencies or slow responses from previous employers. It's good to remain patient while continuing to follow up regularly.

Hi Pramila,

Thanks for your response on this. POC is from Accenture itself.

Also, can you let me know like I heard for a live bank validation in this case to match it with salary slips.
I just wanted to know like I have closed my Bank account but somehow I have a hardcopy of complete statement of that my Bank.


So is it a good to goo situation