Hi,
Below is a template for your email. Please customize the placeholders with the actual names, contact numbers, and email addresses before sending it out.
Subject: Important: Escalation Matrix for Admin Department
Dear [Employee Name],
I trust this email finds you well. We want to ensure seamless communication within our organization, especially in cases that require immediate attention. To streamline this process, we are introducing the Escalation Matrix for the Admin Department.
Attached to this email, you will find the Escalation Matrix document outlining the hierarchy and contact information for handling various concerns within the Admin Department.
In case you encounter any issues or have queries related to the Admin Department, please refer to the attached document. Additionally, feel free to reach out to the designated point of contact for prompt assistance.
Escalation Matrix - Admin Department
First Point of Contact:
Name: [First Contact Person Name]
Contact Number: [First Contact Person Contact Number]
Email: [First Contact Person Email]
Second Point of Contact:
Name: [Second Contact Person Name]
Contact Number: [Second Contact Person Contact Number]
Email: [Second Contact Person Email]
Third Point of Contact:
Name: [Third Contact Person Name]
Contact Number: [Third Contact Person Contact Number]
Email: [Third Contact Person Email]
Please save this information for future reference. It will assist us in addressing and resolving your concerns efficiently.
Should you have any further questions or require clarification on the Escalation Matrix, do not hesitate to get in touch.
Thank you for your cooperation.
Best regards,
[Your Full Name]
[Your Position]
[Your Contact Number]
[Your Email Address]