PF Claims Rejected - His Claim was rejected with the Reason "Update Reason of Leaving".

Dear Members,

One of our ex-employees who had resigned from the company is facing a new problem in his PF withdrawal claim.

His claim was rejected with the reason "Update Reason of Leaving".

We have been exiting resigned employees with the reason "CESSATION (SHORT SERVICE) - Any Other reason" for want of anything more appropriate for resignation cases. In this subject case also, we had provided this exit reason.

So my doubts are:
a) What should be done in this specific case? How do we/the affected PF member update the "reason of Leaving"?
b) What is the correct "Exit Reason" to be provided in PF portal while exiting a resignation case? The Exit Reasons available in the PF site are:
1) Retirement
2) Death in Service
3) Superannuation
4) Cessation (SHORT SERVICE) - Any Other reason
5) Cessation (SHORT SERVICE) - The Employee's ill health
6) Cessation (SHORT SERVICE) - The contraction or discontinuance of the employer's business
7) Cessation (SHORT SERVICE) - Other causes beyond the control of the EMPLOYEE.

Where does one fit in a resignation in the above reasons?

Thanks & Regards

Hi,

For resigned cases, the reason "CESSATION (SHORT SERVICE) - Any Other reason" is correct and appropriate. At times, employees with marked exit dates are complaining that their Date of Exit (DOE) is not updated. This might be due to a server issue, I think.

Dear Mr. Lakshmi Narayanan,

Thank you for your input.