PF Claims Rejected - His Claim was rejected with the Reason "Update Reason of Leaving".

Dear Members,

One our ex-employee who had resigned from the company is facing a new problem in his PF withdrawal claim.

His Claim was rejected with the Reason "Update Reason of Leaving".

We have been exiting resigned employees with the reason "CESSATION (SHORT SERVICE) - Any Other reason" for want of anything more appropriate for resignation cases. In this subject case also we had provided this exit reason.

So my doubts are:
a) What should be done in this specific case? How do we / the affected PF member update the "reason of Leaving"?
b) What is the correct "Exit Reason" to be provided in PF portal while exiting a resignation case? The Exit Reasons available in PF site are
b1) Retirement
b2) Death in Service
b3) Superannuation
b4) Cessation (SHORT SERVICE) - Any Other reason
b5) Cessation (SHORT SERVICE) - The Employee ill health
b6) Cessation (SHORT SERVICE) - The contraction or discontinuance of employer's business
b7) Cessation (SHORT SERVICE) - Other causes beyond the control of EMPLOYEE.
Where does one fit in a resignation in the above reasons?

Thanks & Regards

Hi,

For resigned cases this reason ( "CESSATION (SHORT SERVICE) - Any Other reason" ) is correct and appropriate.

At times exit date marked employees are complaining that their DOE is not updated.

This might be due to server issue I think.

Dear Mr. Lakshmi Narayanan,

Thank you for your input.