How to handle different Reporting Heads? Strategy to make them all happy while solving grievances?

Hello Professional! I'm placed as an HR Executive and responsible for all HR functions as well as General Admin grievances. I have three reporting heads (Head HR placed at HO, AGM Plant, Executive Director both HO & Plant, all have different powers in them).

Here I am lacking a strategy to make them all happy while solving grievances or dealing with the misconduct of a particular employee. Some employees are good to Head HR, some are good to AGM, and some are good to ED. Here I feel that I am locked with three different keys. How to get out of this. Please guide.

Thanks

Dear member,

It is unfortunate to note that you are required to report to three bosses. Managing one boss is difficult. When the number of bosses is tripled, it becomes an ordeal.

Nevertheless, it is the duty of the HR Head sitting at HO to ensure that the employees do not have multiple reporting.

I recommend you write on a piece of paper expectations from each boss. Once you map the duties, identify overlap, if any. If there is an overlap, then approach the respective bosses and tell them who should be given the precedence.

If the employees have allegiance to different bosses and enjoy a mental protective cover from their boss, then it is plain groupism. In the environment of groups, it becomes very difficult to work. I recommend you pull for 1-2 years and search for a better opportunity.

Thanks,

Dinesh Divekar

It is a living reality, throughout one's career and even later, one has to deal with a lot of bosses. Some are formal, while others are not of formal status both within the organization and outside as well. Success would depend on one's ability to adjust and integrate with the different working styles one has to cope with. It would be advantageous to undergo sensitivity training and also learn the basics of Transactional Analysis (refer to "I'm OK, You're OK" by Eric Berne).

@Dinesh Divekar, Sir, thank you for your suggestion.