Dear colleague,
WFH is a hot topic as this model has come to stay. The experience gained so far from its working , will help churning of thoughts from experts on its implications.
I would like to share my thoughts and observations:
1. Widespread WFH work model in India is compelled by the current Coronavirus outbreak. Given choice, companies would not have adopted it on their own.
2. It's adoption is not seen in full spectrum of industries or workforce and is only confined to small but sizable section of industries, jobs/roles and institutions. More particularly, IT, IT enabled, techno- savvy companies and organizations which already have enabling infra structure have gone for it . The Manufacturing, Hospitality, Transport, Frontline sales and central/state govt employees to mention a few, where pysical presence of employees is a must, this work model may not be feasible. This means, a very large section of work force will eventually continue to work with physical presence.
3. The WFH model whereever made operational, appears to be , largely advantageous to both- companies and employees. Better efficiency/productivity and lower costs to companies and no commute, work- life balance in the midst of family members, lowered poluution levels etc are some of the greatest advantages to employees and society at large.
However, it is not without any downside- Isolation , stress and boredom disturbs employees' mental health.
4. The full ramifications/impact of WFH model on individual, family , relationships and
organization is yet not fully assessed.
Though it is not a rosy picture unfolding from working of this model, going by experience so far, it appears to be of mutual advantages and to society at large.
5. But the most important question is what will happen once the pandemic is over and every thing becomes normal. Will this WFH model continue to stay .
My take is it will at least in certain industries as is current. But barring this, rest of the industries will return to physical presence at work place and both models will simultaneously continue as before. So the accompanying challenges of large-scale commute, pollution , rising cost of production etc will return with vengeance.
However, all the stakeholders, should come together to bring more industries in its fold and make this model more successful by harnessing technolocal resources.
This work model is dynamic and evolving. Lessons learnt so far through it's adoption ,may be put to use to make forward march successful and sustainable.
Regards,
Vinayak Nagarkar
HR and Employee Relations Consultant