Dear Shivani,
Replies to your queries are given below:
As an HR, do you agree that companies and employees who gave little importance to training programs are really suffering in this pandemic?
Reply: - The companies are suffering because of the demand slump. India's GDP fell for the seven quarters even before the COVID pandemic. Even before the pandemic, Indian economy was sick anyway. COVID pandemic has pushed it to the ICU!
The decline in business has nothing to do with the poor quality of the training or no training. Irrespective of the quality of training, there are examples of corporate decline. A classic example is Jet Airways or even Kingfisher. Both were known for good employee practices. Nokia lost to Apple, not because of their poor training practices.
Those companies and employees who were continuously learning are finding new ways to do business, or at least less worried about the future.
Reply: - In this VUCA world, to say that "companies and employees who were continuously learning are finding new ways to do business" is an overstatement. Yes, continuous improvement is important. It reduces the cost of the product or services. However, a company needs to have a path-breaking creative product. Though India calls itself a IT-giant, none of the Indian company is at par with Google or Microsoft or Dell or IBM. Please note that the electric bulb was invented but was not created by doing continuous improvement of the candle!
What is the one training program you recommend, which should become mandatory for all employees when they join your company?
Reply: - Today in the COVID scenario, there is a slump in the market. The slump is going to remain for the next couple of quarters. Against this backdrop, no company will have an elbow room to raise the price of their product or service. The only option that one will have is to reduce the cost of backend operations. Therefore, a training programme that reduces the direct cost of operations is recommended most.
Thanks,
Dinesh Divekar