I am sad to hear that you feel this way. Personally, I have not seen even a single post that goes unanswered. Dinesh Ji, who is a senior moderator, answers nicely, and there are a lot of other active members as well. Over the years, due to other sites, yes, there is some inactivity, but still, people do help others. And if someone is looking for help to draft an email, then I would say those people must learn how to draft an email rather than asking for formats here... All the best!