Dear dapsy4u2,
I agreed with miniemmanuel. When employees persistently arrive late, take extra breaks or extra long lunch hours, or simple leave early, sometimes we want to yell, “Shut up and stay at work.” Clearly, that is not the most emotionally intelligent response.
Instead, need to talk about our company work hours. Then ask. “What is happening that you are arriving late (or leaving early, or taking extra breaks, or extending lunch hours)? ” Give the team member a chance to explain. Then take our turn and explain to him/her the effect on him/her productivity and also on fairness to the team. Come up with an agreement and a way of measuring this efforts and enforcing the agreement.
If the problem persists, tell him/her clearly what the consequences will be.
In fact, we must be careful if the employee’s story keeps changing. This can be either a sign of a serious instability in the person’s home life or a sign of a personal problem, such as having a boy/girl friend and falling in love recently. If we don’t think the employee is being honest and making a serious effort to meet work responsibilities.
In management, we have to give someone who makes a mistake another chance. Let Department Head talks to him/her again what’s happening? By giving people a chance to learn from their mistake.
Best regards to all CiteHr Members,
John