Req: Solution To Control NCNS Cases

Hi Friends,
I am new to this Forum and wanted to know how can we control NCNS cases in BPO industry. Can any expert help me on the below questions.
Questionnaire:
1. Why do employees leave uninformed?
2. What is the most frustrating thing you feel about absconding employees?
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3. What can be done if an employee takes along with him/ her company property when he leaves uninformed?
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4. Can you suggest some solution for the absconding employees ?
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5. On an average how much do you cost monetary on absconding employee?

Questionnaire:

1. Why do employees leave uninformed?

--> Reason is is depends upon age also, as BPO has 19 - 30 age crowd. they do not have much into career. What you can do is have 1 on 1 session with employee , Skip level with Process Owner or Coffee with Manager check whether what is the crowd expecting

2. What is the most frustrating thing you feel about absconding employees?

--> Are you getting frustrated. In any BPO absconding cases will be the highest into attrition.

3. What can be done if an employee takes along with him/ her company property when he leaves uninformed?

--> 1st define company property : ID card, Headset, Mouse or anything Apart from this three you can ask employee to come to office & met or send a documented letter.

4. Can you suggest some solution for the absconding employees ?

--> Activities, Games, One - One, IJP's , Contest etc

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5. On an average how much do you cost monetary on absconding employee?

No one will inform you but average attrition will be 6-9 %

Call me for further queries

Regards,

Maunish Patel

+9662905671

Thank you so much Maunish for the reply and the valuble information !!!
These kind of replies help us to get in to the Forum and get more knowledge. Thanks once again for the info.