Dear Anjana,
Please divide your tasks under the following heads. Speak to the decision makers and start implementing as required.
Legal:
- I am sure you have your office registered under the Shops and Establishment Act. If it is not done, then that becomes your starting point. Speak to a legal consultant; you would find many of them through the yellow pages of your city.
- Streamline the Gratuity and PF accounts. This would be as per the compensation that is offered to the employees. Speak to your reporting manager and involve a finance firm who can handle PF, ESIC, and payroll if required.
- Identify the insurance to be initiated to cover the employees. Most of the time, Mediclaim policies do this. You can speak to the finance consultant you involve for PF & Gratuity.
- Check for the legal standards to be maintained by HR in your company. Speak to your global team and study the standards that are followed by the other centers. When you meet the legal consultant, ask for the list of activities that you need to maintain at your office.
HR Operations
- Identify the process for HR that is followed by the company globally. Study every process in depth, of how it starts and what activities are done in it.
- Identify the HR process, what you need to do for your center. You may consider different heads such as recruitment, induction, payroll, performance management, separation, etc. List the activities. It may not be very elaborate as you don't have a large employee-base; on top of that, they already have worked in the same company, hence may not need processes such as Induction.
- Set guidelines, on the basis of who is delivering what, how it needs to be done, and in case anything goes wrong, who will handle the escalations.
- Roll out each process. Identify vendors or external consultants, till you are good to manage it.
HR Strategic
- Read every policy that the company has been practicing globally.
- Identify the core values and the integral part of the policies.
- Study the policies that are practiced by the industry leaders and your competitors in your sector.
- Speak to the reporting manager there in your center to identify the needs.
- Once you have streamlined it. Please draft the policies and involve your superior to implement it.
- Identify the activities, such as training and development, employee engagement, etc., that you would require to do in order to keep your employees effective and motivated.
You may read the documents shared in this
How to start an HR Department <link updated to site home> (
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Please visit the CiteHR New Members group to read every document required in an HR department. <link outdated-removed>
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