Hi Kirti,
Useful tips. But I am confused by the disclaimer point!!
Add disclaimers to your emails: It is important to add disclaimers to your internal and external mails, since this can help protect your company from liability.
Everyone uses it but how does it help?!
These disclaimers are like 'This e-mail message and attachment are confidential and are for the exclusive use of the intended recipient(s). If you are not the recipient, please do not read, distribute, or take any action upon this message. If you have received it in error, please return the email and promptly delete this message.'
If someone gets an official mail by mistake, then the following can happen.
1. Info he/she can use... If someone gets info that is useful for him/her, he/she would be stupid not to read and use that info... If this doesn't happen, then I am living in some other world!
2. Info useless for him/her... Definitely useless.
3. He/she gets offended... You cannot stop him/her from taking up the issue, however good or legally accurate your disclaimer is!!... And if this doesn't happen, then obviously the mail is not offensive enough!
4. He/she gets amused... The recipient will love your company.
I strongly feel that it is a herd mentality of using a general disclaimer in an email. Unless these disclaimers are as specific as those by a bank or stock market agent saying the rates quoted in this mail may change by the time you read it!
Regards,
Akhiil Mittal