Applied for an IJP for the position of quality analyst, I have to make a presentation on the topic

Hi, I have applied for an IJP for the position of quality analyst, I have to make a presentation on the topic" Importance of Quality process "Can anyone please help me on few points to add to my presentation?
Thanks

IJP is internal job posting, i cannot access those site from office hence collection info from other sources

I am sorry, you can always go to an internet cafe and access the websites and download them.
When have you got to do the presentation? In what industry do you work? Have you got a job specification for the job you have applied and can you make that "public"? Without knowing the details it is difficult to guide you.
Simhan

i/m working for a travel company(airline services) , uk based company,my job specification is to inform passengers about the schedule changes in their flights, and arrange the package accordingly,
i have to present it on monday,

If you can access go to Singapore Airlines Case Study Ppt Presentation
Are you working with airlines are travel agency? Where are you based? The more information you give about your job scenario the better it will be for people to guide you. Nothing more frustrating for both of us to be exchanging messages just to get the scenario clarified.
Have a nice day.
Simhan