Optimizing Vendor Satisfaction: Insights on Buyer-Supplier Relationships and Supply Chain Management

Dear All,

I would like to carry out the vendor satisfaction survey. I am heading the supply chain, and we manufacture compressors for critical applications. Vendor support is very important for our company. Can anybody suggest a suitable questionnaire and also how to analyze the data received from such a questionnaire?

Thanks,
Abhay

Dear Abhay,

Please see the link removed due to being outdated. You can search for the information on CiteHR or Google by visiting the respective links provided.

If you have time to read, you can also access a report at http://herkules.oulu.fi/isbn9514271688/isbn9514271688.pdf.

Have a nice day.

Simhan
A retired academic in the UK

Dear Abhay,

The No. 1 satisfier for vendors is their timely payment. If timeliness is not there, then nothing is important for them. However, this is only one of the reasons. There are few other ways to measure vendor satisfaction.

I conduct training programs on buyer-supplier relationships or Vendor Development. Just recently, I had conducted the training program for one major automotive company wherein we had reserved about half a day for discussing buyer-supplier relationships.

Thanks,
Dinesh V Divekar

Hi Abhay,

If you can share more details of your VENDOR SURVEY requirements, I can help in designing the questionnaire and analyzing the data too.

Ganesh Shenoy
92465 28555