Need A Favor -employee Attitude

Hi All,

I have just joined a manufacturing company one month ago, where I need to establish the HR policies and procedures as there was no HR department earlier. My concern is that employees here are very rigid; they do not like to respond to me and do not even speak to me. I am unable to understand if they do not like the HR department or if there is another problem. Please let me know how to resolve this issue as it is becoming difficult to proceed. Hope to receive a reply on this.

Dear Sampada,

This appears to be a problem of attitude from your side.

You need to establish "HR Policies and Procedures" - your people will read as "Rules and Regulations" -- which means controls -- nobody likes to be controlled.

You say "employees are here so rigid, they do not like to respond to me" do not ask -- do not tell -- Just get interested in your employees -- then see the Magic.

Some employees in the company where I worked were arrogant and very rigid on certain issues. They wouldn't cooperate with me on the change that I needed to implement for betterment. Once one of these employees had some sickness and was in very bad shape.

While I was having lunch, I was approached by his colleagues to allow him to go home. I told them to wait for 5 minutes, finished my lunch, and came to see this employee. Seeing his condition, I asked my maintenance manager to take him to the hospital, get him examined to leave him only if he is fit to go home -- else drop him at HOME.

Within a couple of days, this young man was back in the office -- after this, he and other 5 friends were changed persons.

This is just one of the cases I am explaining.

IF YOU GET INTERESTED IN PEOPLE, THEY WILL BE YOURS. TREAT THEM AS HUMAN BEINGS, NOT AS EMPLOYEES OR MACHINES, AND SEE THE DIFFERENCE.

Experiment and do give feedback. I will try to post some PPTs in the time to come.

A.T. Paryani

Hi all, thanks for the reply. But I have not even done anything wrong. The policies and procedures are still in process. I have not even started anything. But still, they started behaving like I am an enemy of them. There is a group of employees who are very old here, so they are the ones who are creating problems. I know and agree that they are not machines; they are human beings, and a genuine problem can happen with them.

Nice to know that you are concerned. You are a GOOD HR. Stick to results will come. Look for opportunities to give a POSITIVE STROKE.

Here is one more to get around. At times, people have to work longer hours; no doubt they get paid OT for that. Sometimes during such occasions, call for some snacks and a cup of tea for them (if such arrangements do not exist at the moment). Do something out of the way—and enter into talk with them NOT RELATED TO WORK. Give a positive stroke to employees whenever you get an opportunity.

If you post your email ID, I will write to you about an example given to us by Dr. N.H. Athreya in one of the training—this one many of us used at the office as well in our personal life, and it yielded wonderful results. I am sure you will get opportunities to appreciate some of them.

Regards, A.T. Paryani

Dear Sampada,

Please provide me with feedback after you try.

By the way, have you read about the "Business Excellence Model" - Malcolm Baldrige Award - USA? You get lots of introspective questions in this model to excel in every aspect of business.

In my next post, I will give you the website details if you haven't read about it yet.

Regards,
A.T. Paryani
Email: aparyani60@hotmail.com