Dear Anita and all other viewers,
Let me take this opportunity to thank all the viewers for appreciating my email presentation. Your generous appreciation has encouraged me further to work more on other soft skills and also on some light psychological topics like Self Awareness, etc.
To answer Anita's query - Yes, you can certainly make email etiquette training very interesting as follows:
A) Divide the group into teams - give each one a simple topic, for example, sending an email for a weekly meeting, an email for birthday celebrations, or a formal review meeting. Each group should be given 10-15 minutes for preparing the email, and then each group makes a presentation. The others should list down what they felt about the email, and then they should present their views to all. This way, the topic gets revised and becomes perfect for all the members. Give a small prize for the best email.
B) Keep in a basket or a bowl papers wherein you should draft all types of emails. Let these be with mistakes, confusing, etc., in such a way that all the "don'ts" are covered in the emails. Now, let each person come and pick up a paper. He/she should, within three minutes, start telling the audience what was missing in the email, what was followed, and what was not. Again, the topic gets revised by this.
There are many more... hope these two would give you a start...
Thanks,
Sanjay I