Gratuity Claim Issue with LIC Group Gratuity Scheme
In my company, we have the LIC Group Gratuity Scheme. One of my colleagues retired from the company, but unfortunately, his gratuity (he worked for more than 10 years) was not claimed during that period. Now, after 2 years, when he claimed his gratuity from the company, he was informed that LIC would not pay the gratuity amount as his claim was not submitted within the specified period.
So, my question is, is it true what the company told us? And if it is true, what will be the possible way to get his gratuity?