Understanding Salary Payment Laws, Human Rights & Termination Procedures in BPOs

Dear Seniors,

I am working as an HR in a BPO. We usually credit the salary for our employees on the 7th of every month. Last month (on 6th June), we terminated an employee for an attitude problem, and we informed him that his salary would be given on the 10th of August along with the final settlement papers. However, yesterday I received a call from a person claiming to be from the Human Rights Commission, stating that the terminated employee had filed a complaint against the company, alleging that we cheated him regarding his salary. This situation has left me confused about why Human Rights are involved in this issue.

My doubts are:
1. Can he approach the Human Rights Commission for a salary issue?
2. As an HR professional, what further steps will I have to take? (We will definitely give his salary on the 10th of August)

Regards,
Vijay

Human Rights Commission? Cool... So there is an avenue... He is just buck-passing you, a bundle of lies. HR never gets scared; it scares people instead.

Dear,

I am not able to understand the law followed by BPOs. These BPOs make their own laws. Could you please explain to me why you will pay his earned salary even after termination in August? As per the Payment of Wages Act, the salary should be paid by the 7th of the next month. There is a provision of a penalty under Section 15 of the Payment of Wages Act.

Which law permits you to take 60 days for full and final settlement? BPOs adopt this practice because the people working there are educated and do not want to go for litigation. He should approach the labor department for this purpose. However, one can approach the Human Rights Commission if the company is humiliating a person. In my view, this is humiliation only.

Dear, do not mind, but this is the actual fact. In other industries, you cannot think of adopting this practice.

Regards, J S Malik

Whether the ex-employee goes to the Human Rights Commission or to the Labour Department, this is a secondary issue and can be disturbing to the company if he goes there. However, sincerely, if anybody leaves the company, it is advisable to clear his account on an immediate basis to get rid of the dirt, as you have mentioned. The longer the time you take to clear his account, the longer the time dirt will be thrown on you and your company time and again.