Talk about skills and technical training
I. Purposes
Skills and Technical Training are provided to:
1. Compensate for deficiencies in the knowledge or skills of entry-level workers.
2. Provide training on special equipment, processes, or techniques.
3. Remedy employee performance deficiencies caused by inadequate skills or knowledge.
4. Upgrade the skills and knowledge of current employees required by the introduction of new systems, equipment, tools, procedures, techniques, or products.
II. Essential Points on Designing Training
Skills and technical training programs are conducted in accordance with stipulated requirements. They:
1. Employ direct, hands-on experiences; doing rather than reading, listening, or observing.
2. Make use of facilities, equipment, and tools that are identical or comparable to and compatible with those found on the job.
3. Involve working conditions that duplicate or simulate desirable occupational settings.
4. Employ training systems that meet the following standards:
(1) Acceptable to trainees.
(2) Effective in developing job skills and competencies.
(3) Make for easy transition from training to the workplace.
(4) Efficient in terms of time, costs, and flexibility.
(5) Adaptable to change job tasks and conditions.
5. Are based upon:
(1) Personnel requirements in both kind and numbers.
(2) Occupational, job, and task analysis.
(3) Employee needs assessment and analysis.
(4) User needs.
(5) Performance objectives.
(6) Trainee feedback and follow-up.
III. Leader skills and practices
Skills and Technical Training programs are conducted by Instructors who:
1. Have sufficient experience in the occupation, trade, or craft.
2. Have been trained as instructors.
3. Have highly developed demonstration, diagnostic, and coaching skills.
4. Serve adequately as role models.
IV. Methods and techniques
Skills and Technical Training programs employ and emphasize:
1. Lecture, discussion, demonstration, and performance.
2. Extensive use of equipment, tools, models, mockups, and audiovisual aids.
3. Task lists and job aids.
4. Safe work habits and the use of applicable protective clothing and safety devices.
5. Reasoning problem-solving and exercise of judgment in work-related situations.
V. Evaluation
The effectiveness of Skills and Technical training programs is evaluated by:
1. Internal evaluation techniques:
(1) Observation of the training.
(2) Trainee reactions and opinion surveys.
(3) Test scores.
(4) Instructor observations and comments.
2. External evaluation techniques:
(1) Reports of supervisors.
(2) Bottom-line indicators and results, such as productivity, amount of scrap and waste, number of rejects, and the quality of products and services.
John