Call center movie Part I - Zip Download

Please find the attachment. Really a riot...

This file works perfectly and is not corrupted.
For those that cannot open the file:
1. It is a zip file so needs to be unzipped first.
2. When you have unzipped the file, it is a FLV file, so you need a FLV viewer. If you don't have one, do a google search, download and install one, then watch the movie.
None of this is rocket science.
If you have problems downloading material from CiteHR, try using a bit of common sense to work out what the problem is or speak to your IT department first before complaining on the forum.
John in Oz

Hi,
A member expressing his/her inability to open a doc/file, which is being shared by a fellow member, is by no means an attempt at complaining.It would have been more appropriate if the the tone of your message was milder.
In any case,Thank you for educating us on how to open the file.
Regards
Bob:icon7:

Thanx john for your information. well it wasnt a complain on the forum, have viewed zip files on this forum previously without any technical problems. As a result was unsure about this particular file.
Group HR
Express Pesticides
Mumbai-India

Jaya,
It's in FLV format. I found several freeware players by doing a Google search for "flv player". Additionally, I found out that Real Player will also play the file. You may be prompted to download an additional component, but it worked for me.

Sorry if you thought the tone of my message was harsh. It was not meant to be. But I am sad to say that I have become increasingly irritated by the constant posts in every forum regarding inability to download files, read files etc. Even now, in this post, after I carefully explained how to open the file in question, there are still posts after mine asking the same question. Cite members are not even bothering to read the previous posts!! Why is this I often wonder?? I am also surprised at the lack of simple basic IT skills of many members. I am no expert with computers by any stretch, but I know how to read a help file and I know how to do a google search on an error message and work out what to do. It is totally unreasonable to expect posters to individually send files to people who supposedly have problems. I suspect that even if they did, the person in question would still have exactly the same problem opening the file. Please accept my apologies for going off topic but I just wanted to clarify this.

Hi 'Aussie John',
Noted and I would like to believe that you you didn't mean to be harsh. However in your recent posting you have admitted that you 'become increasingly irritated' and that you are 'surprised at the lack of simple basic IT skills of many members'.
As members of the Training fraternity, we are constantly reminding ourselves, our peers and our Trainees about using the right Tone"It's not WHAT you say but HOW you say it", remaining cool and calm and also how important it is to respect and understand everyone's needs.
This is only a clarification.Trust you'll understand.
Regards
Bob:)

Pls share if any ideas , suggestions material on enriching customer experience / service for finance industry