Hi,
Thanks for updating the new problem for HR. Its not a personal matter if employees are accountable to his or her work an they are just wasting time either in Balcony or incafeteria. I think Hr deptt has clearly given the induction and orientation training at the time of joining in which all things are mentioned including tea time and lunch time. If employees are in Balcony or cafeteria after break time kindly try to maintain a manual register that would be updated by security card how many people are leaving and at what time. after 10 days please collect the data how much time he was out and call that employee in a friendly manner and try to convince them .If the problem will still exist you can send the warning mail to that employee by marking to his or her reporting boss.
Hope problme will be sorted out after that.
Regards
Mukesh
Thanks for updating the new problem for HR. Its not a personal matter if employees are accountable to his or her work an they are just wasting time either in Balcony or incafeteria. I think Hr deptt has clearly given the induction and orientation training at the time of joining in which all things are mentioned including tea time and lunch time. If employees are in Balcony or cafeteria after break time kindly try to maintain a manual register that would be updated by security card how many people are leaving and at what time. after 10 days please collect the data how much time he was out and call that employee in a friendly manner and try to convince them .If the problem will still exist you can send the warning mail to that employee by marking to his or her reporting boss.
Hope problme will be sorted out after that.
Regards
Mukesh