Dear friend,
Keep your cool. Frustration is not going to help anyone. All I would say is, you should have kept your boss informed about the discussion between you and the Ops GM. Always ensure that all the updates should reach your boss only through you. It should not reach him through anybody else. Even though you have put in all the efforts, you should have kept your boss in the loop.
Now, let me explain a different scenario.
1) The senior management staff will be meeting each other on a regular basis, which you may not be aware of. They might meet for so many reasons. During such meetings, they discuss many things. Imagine if you were in your boss's position and some other department head was talking about the new sales account in the Senior Management Meeting. You would be totally embarrassed.
2) Even otherwise, if some other department head opens up about the new deal to you. Imagine if you were in your boss's position and you would be embarrassed because it would seem as if you have not received updates from your subordinates.
Being an experienced person, your boss could have handled it in a good way. But, as you said, he would have been worried about his own target.
The problem is that despite all your efforts, the Ops guy had gained the benefits because he would have projected it to the top management as his achievement. If you had kept your boss in the loop, I feel that he would have ensured benefits for himself and you as well.
I understand that you would not have concealed the information from your boss intentionally. But please ensure that this doesn't happen in the future. In today's professional arena, we need to be smart thinkers. We should also ensure that we don't embarrass or undermine anyone, particularly our boss.
Best wishes for a bright future. There is always sunshine at the end of a shadow. Please don't lose hope.
Regards,
Raman
Keep your cool. Frustration is not going to help anyone. All I would say is, you should have kept your boss informed about the discussion between you and the Ops GM. Always ensure that all the updates should reach your boss only through you. It should not reach him through anybody else. Even though you have put in all the efforts, you should have kept your boss in the loop.
Now, let me explain a different scenario.
1) The senior management staff will be meeting each other on a regular basis, which you may not be aware of. They might meet for so many reasons. During such meetings, they discuss many things. Imagine if you were in your boss's position and some other department head was talking about the new sales account in the Senior Management Meeting. You would be totally embarrassed.
2) Even otherwise, if some other department head opens up about the new deal to you. Imagine if you were in your boss's position and you would be embarrassed because it would seem as if you have not received updates from your subordinates.
Being an experienced person, your boss could have handled it in a good way. But, as you said, he would have been worried about his own target.
The problem is that despite all your efforts, the Ops guy had gained the benefits because he would have projected it to the top management as his achievement. If you had kept your boss in the loop, I feel that he would have ensured benefits for himself and you as well.
I understand that you would not have concealed the information from your boss intentionally. But please ensure that this doesn't happen in the future. In today's professional arena, we need to be smart thinkers. We should also ensure that we don't embarrass or undermine anyone, particularly our boss.
Best wishes for a bright future. There is always sunshine at the end of a shadow. Please don't lose hope.
Regards,
Raman