Hi Seema,
I got some info on the topic. Hope it will be useful.
An in-basket exercise assesses a candidate's ability to perform a manager’s job from an administrative perspective.
In the exercise, the candidate is confronted with issues and problems that have accumulated in the manager’s “in-basket” after returning to work from an extended absence.
A sample of in-basket items might include memos, correspondence, e-mails, directives, requests, reports, forms, messages, minutes, hand-written notes, etc., from management, supervisors, staff members, inmates, and other stakeholders.
The candidate's task is to review the in-basket items and then take action on these varied issues and problems using action forms to record notes, comments, and responses.
These actions are then assessed and rated based on job related competencies through a formal question and answer session by a group of trained raters. Standardized criteria and predefined rating scales are used to assess the candidate.
The in-basket exercise is designed to test the candidate’s adaptive thinking, problem analysis, judgment, administrative abilities, planning, organizing, delegating, and integrative skills while under pressure dealing with memos, e-mails, requests, messages, handwritten notes, etc.
Regards,
Lavanya. :lol: