Dear all,

Can anyone help me with the what and how of HR workflow? One of my friends was asked this in an interview and was caught off guard. I am also quite lost about the same. Please do help me.

Regards,
Pallavi

From India, Pune
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Hello Pallavi,

Workflow is nothing but business procedures; business procedures during which documents, information, or tasks are passed from one participant to another for action, according to a set of procedural rules. We use workflow for various HR functions like Recruitment And Selection, Payroll, Benefits Management, Training and Development, and Performance Management.

For your understanding, I'm attaching the Requisition to Hire Workflow.

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File Type: gif wkflo_1_117.gif (42.1 KB, 1706 views)

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Thank you, Indus.

I had also seen that flowchart on one of the sites. When asked to explain the HR workflow, should one describe the process followed in one's organization or a general work process?

Regards,
Pallavi

From India, Pune
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Hi,

Do you mean the whole HR flow? HR MACRO PROCESS consists of all the processes from Searching candidates -> recruiting -> job assignment -> development (training, promotion, etc) -> until separation (pension or termination). Each process can be mapped in workflow. Each workflow is the procedure for respected activities, such as recruiting procedure, new employee orientation procedure, new job assignment procedure, training procedure, job training procedure, PERFORMANCE MANAGEMENT PROCEDURE, promotion procedure, transfer procedure, retirement procedure, etc. These make up the entire life cycle of an employee from the first time he/she was hired until he/she leaves the company. Hope this clarifies the question.

Regards,
Joseph


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Hi,

As Joseph quoted, "Workflow is the procedural aspect of any activity defining the processes it involves."

HR workflow, in general, extends from Manpower planning to employee separation. This life cycle is consistent across industries, but the processes for each system (recruitment, PMS, compensation & benefits, etc.) tend to vary from company to company.

Regards,
RajeshB

From India, Bangalore
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Hi,

The life cycle is common across all industries. However, the workflow of different activities may vary from industry to industry and within an industry, it may even vary with the size of the company and the organizational structure they follow.

Regards,
Indus


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Hi Joseph, Rajesh, and Indus,

Thank you a lot for your inputs. It has helped me significantly. I am now trying to establish a workflow in my organization as currently, it is a bit haphazard.

Thanks once again.

Regards,
Pallavi

From India, Pune
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Hi Pallavi,

I am very attached to this question as I am selling a solution that automates HR workflows ().

Putting myself in your friend's shoes, when I am asked this question, I may answer like this:

"Sir, typically HR work includes managing the complete life cycle of an employee within the organization. Right from the time he applies for a job in my organization until he separates, he is a valuable relationship, and all my workflows revolve around one entity called an employee.

An employee needs a resource in his team; he informs HR after getting the necessary approvals. HR then hunts the candidate, arranges interviews and other tests, and finally, a prospective employee (candidate) becomes the employee of the organization.

In the organization, he marks his attendance every day. HR reconciles his leave and attendance to generate payroll data, which is then given to finance for actual salary disbursement. Also, HR takes care of Travel & Conveyance, if it is in accordance with the employee grade, and also, the medical and other benefit administration of the employees is done by HR.

In all these stages, there will be company-specific workflows; i.e., in some companies, the employee may give his mobile bill directly to accounts and get that reimbursed, while in others, it will have to be approved by his supervisor.

The other tasks of HR include Performance management, Training and development, and Employee separation. In these three cases also, the workflows are very company-specific with few generalizations like in training and development, HR creates a training calendar and nominates employees based on their competency mapping and that required for that role. In employee separation, once resignation is approved, clearances are sought from various departments. How they will be sought is company-specific.

I hope that answers your query. Tell me if you need any further clarification.

Cheers,

Saurabh

From India, New Delhi
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