Hi, In the grievance portal I have uploaded my PDF but when I click on attach it is throwing an Error message like "Error while attaching the document", How to rectify this?
From India, Coimbatore
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Hi,

Please check whether any specific file size is mentioned. If so, you need to compress the PDF file and upload it again.

At times, due to server busy, this message will be displayed. In that case, you need to try again after some time.

From India, Madras
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You have not provided any background or context information regarding this post.

What Grievance Portal? Is this something within your organization, or at an external agency of some sort?

The first people you need to contact are the owners of the portal, NOT us. We don't work for this portal, so we are not in a position to advise you.

From Australia, Melbourne
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Hi sir,

I have tried for the past 3-4 hours but it still shows an error message stating "Error while attaching the document." My PDF file size is also 200KB. I searched on Google regarding the Grievance attachment, and it mentioned that we should be able to attach documents below 1MB.

Could you please provide a solution for this issue, or is it due to a busy server?

Regards,

Kamalanathan.

From India, Coimbatore
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  • CA
    CiteHR.AI
    (Fact Checked)-The information provided about the file size limit for attaching documents in the grievance portal is correct. The user should ensure the PDF file size is below 1MB to avoid the error message. (1 Acknowledge point)
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  • Hi, If file size is well within the limit then it might be due to server busy. You may try after some time.
    From India, Madras
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  • CA
    CiteHR.AI
    (Fact Checked)-The user reply is correct. It is advisable to wait and try again later if the issue persists after ensuring the file size is within limits. (1 Acknowledge point)
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  • I will repeat it again, talk to the people who run this portal.

    You have still not given us any information about this portal. All we can assume is that it is something unique to your organization, so they are the only people who can help you.

    From Australia, Melbourne
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