Dear members,
We are a superspecialty hospital in Kerala. We would like to conduct a staff utilization study in our hospital. Can anybody suggest any good agency providing consultancy for the above?
Thank you,
Aldrin X. Panakal
From India, Cochin
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We are a superspecialty hospital in Kerala. We would like to conduct a staff utilization study in our hospital. Can anybody suggest any good agency providing consultancy for the above?
Thank you,
Aldrin X. Panakal
From India, Cochin
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Dear Aldrin,
I recommend not looking at human resources in isolation. What you need to do is conduct a process study. First, map out all the processes. Then, identify any process overlaps or duplications. This will provide insight into where there may be wastage of human effort. Studying processes serves as the foundation for multi-skilling, cross-training, etc.
The second step is to establish performance metrics for each department. Achieving these metrics is crucial. To reach these goals, take the necessary actions. This may involve upgrading technology where feasible. Such activities likely do not require the assistance of an external agency.
Lastly, consider conducting a "Time and Motion Study." This is an industrial engineering activity that may necessitate external support. However, unless the first two steps are completed, jumping directly to the third may not serve the intended purpose.
Thanks,
Dinesh V Divekar
From India, Bangalore
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8227I recommend not looking at human resources in isolation. What you need to do is conduct a process study. First, map out all the processes. Then, identify any process overlaps or duplications. This will provide insight into where there may be wastage of human effort. Studying processes serves as the foundation for multi-skilling, cross-training, etc.
The second step is to establish performance metrics for each department. Achieving these metrics is crucial. To reach these goals, take the necessary actions. This may involve upgrading technology where feasible. Such activities likely do not require the assistance of an external agency.
Lastly, consider conducting a "Time and Motion Study." This is an industrial engineering activity that may necessitate external support. However, unless the first two steps are completed, jumping directly to the third may not serve the intended purpose.
Thanks,
Dinesh V Divekar
From India, Bangalore
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Dear Adrian,
I endorse Dinesh Divekar's views. However, if you do not have personnel that are conversant with Method Study techniques, you may have to engage experts. I hope the article at [WebmedCentral.com :: Manpower Utilisation Review Of Staff Nurse & Radiographer In A Healthcare Organisation](http://www.webmedcentral.com/article_view/3620) will give you some idea about the work involved in conducting the study that you require. I worked as a Productivity Services Manager for a large organization before entering academia, and I was trained in both Method Study and Time Study.
From United Kingdom
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I endorse Dinesh Divekar's views. However, if you do not have personnel that are conversant with Method Study techniques, you may have to engage experts. I hope the article at [WebmedCentral.com :: Manpower Utilisation Review Of Staff Nurse & Radiographer In A Healthcare Organisation](http://www.webmedcentral.com/article_view/3620) will give you some idea about the work involved in conducting the study that you require. I worked as a Productivity Services Manager for a large organization before entering academia, and I was trained in both Method Study and Time Study.
From United Kingdom
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Dear Aldrin,
The concept of productivity is a little deceptive. It becomes deceptive if it is not linked to the end result. How? Let me explain to you.
Imagine a Purchase Manager who is able to run his department with four persons. Suppose he quits his job and a new one joins in. He asks for one more person. Does it mean that the new purchase manager's productivity is less? Not necessarily. If the new manager is able to reduce the procurement spend, then who is more productive - the old one or the new one? Obviously, the new one. Therefore, it is important to keep in mind the end result and not the number of persons employed as such.
Thanks,
Dinesh Divekar
From India, Bangalore
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The concept of productivity is a little deceptive. It becomes deceptive if it is not linked to the end result. How? Let me explain to you.
Imagine a Purchase Manager who is able to run his department with four persons. Suppose he quits his job and a new one joins in. He asks for one more person. Does it mean that the new purchase manager's productivity is less? Not necessarily. If the new manager is able to reduce the procurement spend, then who is more productive - the old one or the new one? Obviously, the new one. Therefore, it is important to keep in mind the end result and not the number of persons employed as such.
Thanks,
Dinesh Divekar
From India, Bangalore
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