Railway authorities have introduced a system where one can complain from a running train. The SMS about the complaint will be acknowledged and attended to. Give the train number, bogie number, and the precise nature of the complaint - no water in the bathroom, no lights, fan not working, security problem, or whatever through SMS. It is an effective tool. The Railway Number to which you can send an SMS is 8121281212.
From India, Secunderabad
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Thank you - will try this number next time.

Another number - which I tried successfully - is +919717630982 for in-train complaints. For reservation status, SMS to 9773300000. The text should be 'PNR XXXXXXXXXX' - you will get the status almost immediately. Occasionally, you may receive a message stating that the service is unavailable.

Rajusiachen

From India, Coimbatore
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